Last updated: August 29, 2026

Valenna Health respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information is collected, used, stored, and disclosed in connection with our services and website.

Information We Collect

We may collect information when you:

• schedule or receive services
• complete intake, health history, or consent forms
• contact Valenna Health by text, email, website form, or other means
• use our website

Information may include:

• name and contact information
• appointment and service history
• health and intake information relevant to services
• communications with Valenna Health
• website and device information collected through cookies, analytics, or similar technologies

How We Use Information

Information may be used to:

• provide and manage services
• schedule and administer appointments
• maintain client and clinical records
• communicate regarding appointments, services, or account matters
• process payments
• maintain and improve website functionality
• measure website and advertising performance
• comply with legal, regulatory, and recordkeeping requirements

Health and Clinical Information

Health-related information is collected only as reasonably necessary to provide safe and appropriate services.

Clinical records may include intake information, treatment notes, assessments, and other documentation relevant to services provided. Records are handled in accordance with applicable law and professional recordkeeping requirements.

Photographs, Video, and Audio

Clinical documentation may, when appropriate, include photographs or video used for purposes such as posture, movement, or range-of-motion assessment.

In limited circumstances, portions of an intake or consultation may be audio recorded for documentation purposes.

Photographs, video, or audio recordings used for clinical documentation are not used for public or marketing purposes without separate authorization. Audio recording is conducted only with the client’s knowledge and consent.

Third-Party Service Providers

Valenna Health uses third-party service providers to support functions such as scheduling, client records, payment processing, communications, website operation, and analytics. These providers may process information as necessary to perform their services.

Appointment scheduling and clinical records are managed through Jane App.

Third-party providers maintain their own privacy, security, and data-handling practices.

Website Data, Cookies, and Analytics

This website may use cookies and similar technologies for website functionality, analytics, and advertising measurement.

These technologies may collect information such as browser or device information, IP address, pages viewed, referral source, and interactions with the website.

Website analytics and advertising tools are not intended to collect health information submitted through clinical intake or client records.

Communications

Valenna Health may communicate with clients by text message or email regarding appointments, services, and administrative matters.

Electronic communications may not always be fully secure. Clients are responsible for providing accurate contact information and may request reasonable changes to their preferred method of communication.

Information Sharing

Valenna Health does not sell personal or health information.

Information may be disclosed:

• to service providers as necessary to operate the practice
• with the client’s authorization
• when required or permitted by law
• when reasonably necessary to protect legal rights, safety, or security

Health information is not disclosed to third parties for their independent marketing purposes.

Data Security and Retention

Reasonable administrative, technical, and physical measures are used to protect personal information from unauthorized access, loss, misuse, or disclosure.

No electronic or physical system can be guaranteed to be completely secure.

Information is retained as reasonably necessary to provide services and meet applicable legal, professional, and recordkeeping requirements.

Access and Corrections

Clients may request access to or correction of their personal information by contacting Valenna Health. Requests are subject to applicable legal and recordkeeping requirements.

Updates to This Policy

This Privacy Policy may be updated periodically. The current version will be posted on this website with the date of the most recent update.

Contact

For questions regarding this Privacy Policy or the handling of personal information, please contact Valenna Health using the contact information provided on this website.